Dear Valued Customers,
Ozzie Collectables would like to take a moment during these difficult times to provide our customers with an update. Since the pandemic outbreak the Ozzie team have been working hard to practice social distancing measures and hygiene practices to limit the spread of the virus whilst not impacting order time frames. For your safety and well being we wear masks, gloves, have safety barriers and sanitise our hands.
In light of recent updates from the Victorian/Australian government surrounding the ongoing circumstances of Covid-19, there are some changes that may affect the way things operate at the Ozzie warehouse. Please note that the impact of these new stage 4 restrictions may significantly increase some shipping timeframes, both domestic and international. We will keep this page updated as more information is received from our state and federal government.
For domestic shipping time frames click here.
For international shipping time frames click here.
Please rest assured that the Ozzie team are doing everything in our power to ship your orders out to you as soon as possible and apologise for any delays currently being experienced. We cannot thank you all enough for your patience.
We are committed to continuing to offer our goods and services through this uncertain time and appreciate the support that all of our customers have shown. At present, we are closely following the government advice and guidelines in light of recent restriction updates and appreciate your understanding that this may temporarily affect the way we operate. If there are any questions about whether these new restrictions may affect your order, please don't hesitate to get in touch with our friendly staff via email at firstname.lastname@example.org.
We're all in this together, and we'll get through this together. Stay safe and healthy, and we wish all the best to our customers, their families, and everyone in between.
All the best,
The team at Ozzie Collectables